Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with TrendsGrab. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding order fulfillment.
1. Order Processing Time
All orders are processed within 1–3 business days after successful order confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
2. Shipping Coverage
We currently ship across most serviceable locations in India through trusted courier and logistics partners.
Delivery availability may vary depending on your location and courier service coverage.
3. Estimated Delivery Time
Estimated delivery timelines are as follows:
- Metro Cities: 3–7 Business Days
- Other Cities: 4–9 Business Days
- Remote Areas: 5–12 Business Days
Delivery times are estimates and may vary due to courier delays, weather conditions, operational issues, public holidays, or unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
From time to time, we may offer free shipping promotions on selected products or orders.
5. Cash on Delivery (COD)
Cash on Delivery (COD) may be available for eligible locations and products.
We reserve the right to disable COD for certain products, locations, or customers based on order history and operational considerations.
6. Order Tracking
Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp, depending on availability.
Tracking updates may take up to 24–48 hours to appear after dispatch.
7. Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
- Courier service disruptions
- Natural disasters
- Weather conditions
- Government restrictions
- High seasonal demand
- Remote location accessibility
TrendsGrab shall not be held liable for delays caused by third-party logistics providers.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for failed deliveries due to incorrect addresses, incomplete information, or unavailable recipients.
9. Lost or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact us within 48 hours of the expected delivery date.
We will work with the courier partner to investigate and resolve the issue whenever possible.
10. Contact Information
For any shipping-related questions or concerns, please contact us:
- Website: https://trendsgrab.shop
- Email: trendsgrab.shop@gmail.com
By placing an order with TrendsGrab, you agree to the terms outlined in this Shipping Policy.