Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with TrendsGrab. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding order fulfillment.


1. Order Processing Time

All orders are processed within 1–3 business days after successful order confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.


2. Shipping Coverage

We currently ship across most serviceable locations in India through trusted courier and logistics partners.

Delivery availability may vary depending on your location and courier service coverage.


3. Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Metro Cities: 3–7 Business Days
  • Other Cities: 4–9 Business Days
  • Remote Areas: 5–12 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, operational issues, public holidays, or unforeseen circumstances.


4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

From time to time, we may offer free shipping promotions on selected products or orders.


5. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for eligible locations and products.

We reserve the right to disable COD for certain products, locations, or customers based on order history and operational considerations.


6. Order Tracking

Once your order has been shipped, you may receive tracking information via email, SMS, or WhatsApp, depending on availability.

Tracking updates may take up to 24–48 hours to appear after dispatch.


7. Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Courier service disruptions
  • Natural disasters
  • Weather conditions
  • Government restrictions
  • High seasonal demand
  • Remote location accessibility

TrendsGrab shall not be held liable for delays caused by third-party logistics providers.


8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for failed deliveries due to incorrect addresses, incomplete information, or unavailable recipients.


9. Lost or Damaged Packages

If your package arrives damaged or appears lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the courier partner to investigate and resolve the issue whenever possible.


10. Contact Information

For any shipping-related questions or concerns, please contact us:

  • Website: https://trendsgrab.shop
  • Email: trendsgrab.shop@gmail.com

By placing an order with TrendsGrab, you agree to the terms outlined in this Shipping Policy.